Jw Marriott Phu Quoc Emerald Bay Resort & Spa, Phu Quoc ~ Reviews, Room Choices & Prices 2025

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Key details

About the Resort

Eco-Tourism At Bai Khem, Phu Quoc, Vietnam

JW Marriott Phu Quoc Emerald Bay Resort & Spa occupies a reimagined 19th-century French university, offering a unique blend of luxury and whimsical design elements. The resort is situated on Khem Beach, renowned for its pristine waters, and was conceptualized by famed architect Bill Bensley. Guests experience an eclectic ambiance that serves as a luxurious playground while enjoying high-end services amidst tropical beauty.

Location

Situated on Khem Beach, the resort offers easy access to natural beauty and adventure in the southern region of Phu Quoc. Nearby attractions include the vibrant Sunset Town and various water activities. The resort is approximately a 10-minute drive to popular destinations such as Sun World Hon Thom, Kiss Bridge, and stunning coral spots for snorkeling.

Rooms

The resort features luxurious rooms and suites with private balconies, along with beautifully appointed villas that include sparkling plunge pools. Families can choose from one-bedroom, three-bedroom, or seven-bedroom villas, comfortably accommodating up to 21 guests. Rooms offer stunning views of either the ocean or the garden, enhancing the overall relaxation experience.

Eat & Drink

Guests can enjoy diverse culinary options at five sophisticated restaurants and bars. The breakfast buffet at Tempus Fugit showcases international cuisine, including local Vietnamese dishes and European fare. Other dining experiences include exquisite French fine dining at Pink Pearl and casual beachside meals at Red Rum, featuring locally sourced produce and fresh seafood.

Leisure & Business

The resort offers a well-equipped gym, three large outdoor pools, and the Chanterelle - Spa by JW, which provides luxurious wellness therapies and locally inspired massages. Guests can also enjoy activities at the Kids Club, providing over 30 unique experiences, and partake in team-building games on the University's sporting facilities.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Emerald Bay Room 2 Double Beds Balcony

Max:

3 persons

53 m²

Bed options:

2 Double beds

Garden view

Shower

Bathtub

room details

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Emerald Bay Room 2 Double Beds Ocean View Balcony

Max:

3 persons

53 m²

Bed options:

2 Double beds

Sea view

Shower

Bathtub

room details

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Emerald Bay Room 1 King Bed Ocean View Balcony

Max:

3 persons

53 m²

Bed options:

1 King-size bed

Sea view

Shower

Bathtub

room details

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Price and Room Availability Calendar

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Getting around

Explore available ways to reach your dream destination

City Centre

Phu Quoc 22.4 km

Airports

Phu Quoc International (PQC) 18.6 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Spacious Comfort

“The room was incredibly spacious, featuring large bathrooms and a amazing view that made our stay feel truly luxurious.” view full review

Heavenly Spa

“The spa experience was sublime; I highly recommend asking for Hai for an lovely treatment that left me feeling rejuvenated.” view full review

Delicious Variety

“Breakfast was good with an impressive array of options, including a live cooking station that made every meal feel special.” view full review

Inclusive Amenities

“The hotel provided thoughtful facilities that ensured a welcoming environment for all guests, enhancing my overall experience.” view full review

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Locker room
Private beach
Lift
Currency exchange
Hairdresser
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Diving
Canoeing
Hiking
Cycling
Billiard tables
Yoga class
Fishing

Services

Paid airport shuttle
Room service
Housekeeping
Laundry
Tours/Ticket assistance
Grocery shopping service
Welcome drink

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Outdoor dining area
Picnic area/ Tables
Packed lunches
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services
Playpen
Children's buffet
Children's pool
Children's play area
Kids club

Facilities for people with disabilities

Toilet for disabled

Spa & Leisure

Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Sun terrace
Garden area
BBQ facilities
Leisure/ TV room
Spa & wellness centre
Sauna
Steam room
Jacuzzi
Pedicure
Manicure
Body scrub
Facial
Treatment room
Body wraps
Back massage
Head massage
Full body massage
Foot massage
Pool with view
Shallow end

Room features

Air conditioning
Mini-bar
Sitting area
Patio
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Parquet floor

Location

Eco-Tourism At Bai Khem, Phu Quoc, Vietnam

Map view

Eco-Tourism At Bai Khem, Phu Quoc, Vietnam

City landmarks

Highway 46

Phu Quoc Prison

1.9 km

Beach

Hon Thom Departure Terminal

2.3 km

Beach

Khem Beach

1.4 km

Coconut Prison

1.6 km

Bai dat do

Sun World Hon Thom Nature Park

2.0 km

Market

An Thoi Market

1.6 km

ĐT46

Martyrs Monument Phu Quoc Prison

1.9 km

An Thoi

Phu Quoc Cable Car

2.4 km

Museum

Historic Site Phu Quoc Prison

1.7 km

Dai Tuong Niem Liet Si

1.7 km

An Thoi

An Thoi Church

2.1 km

Island

Gam Ghi Island

2.4 km

Sao Beach

2.8 km

Hung Van Catholic Church

2.1 km

An Thoi

Bai xep

2.5 km

Bai bien Bai Cay Dua

2.4 km

Beach

Sao Beach Club

2.4 km

Nearby

Beach

Khem Beach

570 m

Restaurants

Tempus Fugit at JW Marriott Phu Quoc

10 m

JW Marriott Phu Quoc Emerald Bay

French & Co. at JW Marriott Phu Quoc

210 m

JW Marriott Phu Quoc Emerald Bay

Reviews and Ratings

Feedback from previous guests about their experience

80%

liked the resort and would come back again

Spectacular beach views

Variety of dining options

Service inconsistency

Overpriced amenities

8.0/10

Great

Rooms

9.2

Location

8.0

Service

8.0

Dining

6.8

Penelope

United Kingdom, January 2025

7.8/10

I had a lovely stay at this resort with stunning ocean views and spacious rooms. The amenities were modern and well taken care of, but I found the dining experience lacking, especially during peak times with outside guests. The service was helpful but could have been smoother, especially during busier hours. Overall, it's a comfortable place with fantastic views worth the visit, even with a few minor hiccups.

Rooms

10.0

The rooms are huge and offer beautiful ocean views overlooking the pools, making them a highlight of the stay.

Service

7.0

The staff were quite helpful and attentive, although there were times when it felt a bit rushed.

Location

8.0

The location is beautiful, nestled in a remote area which can feel a bit over-priced during peak times.

Dining

5.0

Dining was a little disappointing as it seemed they prioritized outside guests, leading to longer wait times for meals.

Facilities

9.0

The resort boasts fabulous facilities, including well-maintained pools and comfortable loungers.

Stephen

United Kingdom, January 2025

8.4/10

I had an amazing stay at this resort with its stunning views of the beach and expansive pools. The rooms were impressively spacious and beautifully decorated, though I felt the service didn't fully live up to the luxurious vibe, which was a bit disappointing. The dining options were exceptional, offering a wide range of delicious food. While the facilities were great, the pricing felt slightly on the higher side for what was offered.

Rooms

9.0

The rooms were huge and very well done, offering breathtaking views of the beach.

Service

7.0

The service went over and above my expectations, but there were instances where it didn't align with a 5-star standard, which was a letdown.

Location

8.0

The resort is situated in a beautiful yet remote area, making it a bit pricey for the experience.

Dining

10.0

The dining options were out of this world with a delightful variety of food that truly impressed me.

Facilities

8.0

I enjoyed the amenities available, but the pricing felt a bit steep in relation to what was provided.

Spectacular beach views

Service inconsistency

Mia

United Kingdom, January 2025

8.0/10

This resort was quite a retreat with spacious rooms that were clean and well-maintained. The service was genuinely warm and attentive, making my stay enjoyable. However, the dining options could be a bit overwhelming, especially since the restaurant seemed to prioritize large groups over in-house guests. While the price felt justified, the remote location meant that venturing out wasn't always convenient.

Rooms

9.0

The rooms were spacious and tidy, offering plenty of room to relax.

Service

9.0

The service was top-notch, with staff members consistently offering a smile and quick assistance.

Location

7.0

The location is a bit remote, which made it tricky to explore nearby attractions.

Dining

7.0

The dining experience was fantastic, but it felt like the restaurant gave preference to larger groups, which was frustrating during busy hours.

Facilities

8.0

The facilities were well-kept, with inviting pools that added to the resort's charm.

Spacious rooms

Remote location

John

United Kingdom, January 2025

7.6/10

My stay at the resort was quite enjoyable with spacious rooms that offered a lovely sea view, making it a real treat. The service was commendable, though there were a few hiccups regarding information availability. The location is stunning, nestled in a picturesque bay with a vast private beach. However, dining fell short of expectations, lacking variety. Overall, great value for a relaxing getaway, even with some minor downsides.

Rooms

9.0

We were kindly upgraded to a spacious room, and the sea view was fantastic.

Service

8.0

The staff were polite, caring, and worked tirelessly from morning until late at night, which showed in the service quality.

Location

9.0

The resort is beautifully situated in a bay with a huge private beach, which adds to its charm.

Dining

5.0

Sadly, the dining experience was not good at all; it left much to be desired compared to other five-star hotels.

Facilities

7.0

Facilities were decent and offered basic amenities, but nothing overly impressive stood out.

Sebastian

United Kingdom, December 2024

8.4/10

I had a lovely stay at this resort, with clean and comfortable rooms that offered a great view of the sea. The service was fantastic, with attentive staff who went out of their way to ensure I had everything I needed. While the dining experience was overall enjoyable, certain spots felt a bit busy and could have served guests quicker. The facilities, especially the pool area, were well-kept, making it a pleasant place to relax. Overall, this resort provides good value for money, though the dining could use a little improvement in efficiency.

Rooms

9.0

The rooms were clean, comfortable, and provided a beautiful view of the sea.

Service

9.0

The staff were very attentive and always ready to assist, which made my stay even more enjoyable.

Location

8.0

The resort's location by the beach was beautiful, though it felt a bit remote and pricey for what it offered.

Dining

7.0

The dining options were tasty, but there were times when service felt a bit slow due to the crowd.